SHIPPING & RETURNS

RETURN AND REFUND POLICY

We try to offer a 100% Satisfaction Guarantee on all orders.  However, due to sanitary nature of our products, We are committed to providing quality products to our customers , Orders take 1-2 business days to be processed. 3-5 business days to be shipped . Business day do not include weekends. If you place an order on Friday. Please expect it to be shipped out until Monday. We do not ship on the weekends.

Returns must be made within 7 days of your receipt date for a refund.
Merchandise must be in its original, unopened, and unused condition.
We regret that we do not refund original shipping costs with the return.
Please note on the front side of your receipt or packing slip the reason for your return.

Failed Deliveries / Refused Shipments / Incorrect Shipping Address

Incomplete or incorrect address information is the major cause of shipment delays. Check the address information on your order. Make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package. Your order will be shipped via Usps to the address you provide. It is extremely important that you give us the most accurate and complete information possible. If an address correction needs to be made after your shipment has been sent you will be assessed the $10 fee Usps charges us to make the correction. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.
 
If a shipment is returned to us due to a bad address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS

 DAMAGED PRODUCTS POLICY
If you receive an item that is broken or damaged, you may contact customer service within 7 days for a replacement. Items will not be replaced after 7 days. If you receive an item that is broken or damaged, you may contact customer service within 7 days for a replacement. Please contact customer service by email at [email protected] or by phone at +1678-865-3636 (Monday - Saturday 10AM-7PM )and we will respond with the appropriate return and/or  exchange instructions.